Returns for the following circumstances:
1. (Buyer decided they do not want the item, change of mind, sold vehicle, wife found out how much you spent on racecar etc.) Items purchased that are not installed or altered from it's original condition can be returned to us for a full refund. Buyer is responsible to pay for the return shipping to DSMotorsport. Once the item has been received and inspected a refund will be sent via the original purchase method. For example if you paid via credit card the refund will be sent to that credit card. Refunds cannot be sent to any other payment method. For example, purchased with credit card refund to paypal.
2. (Item does not fit correctly, defective, wrong application, wrong part etc) Please contact us right away with any issues of the product. In almost all cases we will determine to either refund entirely or refund and send a prepaid shipping label to return the product or send a replacement depending on the situation. We are not perfect, we make mistakes and will do everything possible to make the transaction smooth.
3. (item lost or damaged in shipping) If a product suffers from any shipping damage please contact us right away. We will determine the functionality of the product and determine if the product needs to be replaced, returned refunded or partial refund. Shipping is out of our control but we will do everything in our power to resolve the situation.
4. Any other situation please contact us right away and we will be happy to resolve the issue.
We ship using two primary methods being US Post Office and UPS. For most small items that can be sent via flat rate boxes etc. we will use Post Office. For larger items or multiple product orders we will be using UPS.
Orders are typically shipped the following 1-2 business days.
Standard shipping rate for all products within the lower 48 region of the US is $18. Any order over $150 is free to this region. Please feel free to take advantage of this free shipping discount.
Shipping outside of lower 48 region such as Alaska, Hawaii and Puerto Rico will include a $25 handling fee to cover additional shipping charges.